What is difference between 4/8 versus 5/8 headpiece and cheekpiece?
It is the width of the cheekpiece strap. The 4/8 is the thinner of the two and tends to be for more refined heads. The measurements of your headpiece and cheekpiece that you order should be the same. Our extra wide headpieces only come in the 4/8 size. Our standard anatomical headpiece with cutback ears comes in both 4/8 and 5/8 width, with the only difference is the 4/8 and 5/8 is the cheekpiece width. These measurements refers to 4/8 and 5/8 of an inch.
What is difference between premium and schooling bridle?
The features. The schooling range is made from buffalo leather and has basic neoprene padding. There are less options in the schooling line. The premium range is English leather, medical grade gel padding for comfort, has a wider choice of styles, and an anatomical crownpiece.
What if I order browband, noseband, breastplate, etc. that is too big/small?
You are welcome to swap out any part that doesn’t fit or change the style is the style ordered doesn’t suit your horse. Items need to be returned in new condition. When fitting tack on your horse please make sure they are clean and please don’t do up any buckles until you are happy they fit. You can slide the straps through the keepers without placing them through the buckles. Doing up the buckles with mark the leather and unfortunately can’t be returned.
Where do I send my returns and exchanges?
Our Exchange/Return/Refund Policy and instructions can be found at the below link
How do I find the measurements for your products or widths of your nosebands?
All of our measurements as well as diagrams of how to measure can be located in our how to measure section.
If you can’t find what you are looking for or would like some help with your measurements please email us at email@example.com and we will be more than happy to assist you. We check and respond to emails during business hours as well as out of hours so this is our best contact method. However if you would rather speak to us on the phone please feel free to call us through business hours on 0413512564. We are not always able to answer calls but please leave a message and we will call you back as soon as we can.
What is your delivery time?
We strive to ship all orders within two business days. On most occasions your order will be sent the same or next business day depending on the time of the order.